Frequently Asked Questions

Online Yoga Questions

How do I attend livestreamed yoga classes?

First, sign up for your class on the schedule. You’ll receive a confirmation email with a link to access your class, which is held over Zoom.

How should I prepare for an online yoga class?

Please wear comfortable clothing that allows you to move freely. Grab a water bottle to stay hydrated and a yoga mat, and additional props, such as a block or strap, if you have them.

If you are new to Zoom, you may have to download the (free) app.

For MyoYin or Candlelight Calm classes, special therapy balls are used, which are available for purchase in the Shop.

What happens if I have technical issues?

If you’re new to Zoom or using a new device, I recommend accessing the class early to leave time for troubleshooting. Sometimes, leaving and returning can help with a bad connection or audio problems.

Please don’t hesitate to contact Ashley or Zoom support with questions.

Class is about to start. Can I still sign up?

For livestream classes, signups close 30 minutes before class.

What if I can't make it to class?

There is no penalty for classes canceled with advance notice (at least 1 hour in advance), and a full refund will be credited to your account.

However, late cancellations (less than 30 minutes in advance) will result in being charged in full for the scheduled class.

Intro Offer Questions

I’m a returning student. Can I still get the intro offer?

No, the intro offer is only available to new students of Nourish & Grow Yoga. We have several affordable membership options available for existing students though!

How do I access my account?

You can access your account via the Nourish & Grow Yoga website. Simply go to Account in the top page navigation. From your account, you can see your active memberships and refer a friend!

How long does the membership last?

The trial membership lasts for 14 days after purchase. Membership begins on the date of purchase, not the date of the first class.

Can I get a refund?

This membership cannot be paused or canceled early. No refunds will be issued for this trial membership.

How do I book my free consultation with Ashley?

Schedule your consultation online, use the booking calendar, or contact Ashley. Consultations are held over Zoom.

Please book at least 4 hours in advance to guarantee your appointment.

Membership Questions

What can a membership be used for?

Your yoga membership can be redeemed for the number of livestreamed yoga classes included, as well as access to the video library.

Memberships can only be redeemed for classes offered by Nourish & Grow Yoga and cannot be redeemed for workshops or yoga taught by Ashley at other locations.

How do I use my membership?

You must be logged in to your account to apply your membership. Please reserve your spot in class using the Schedule page or by contacting Ashley.

To access the video library, go to the Video Library page and log in to your account.

How do I book my free consultation with Ashley?

Schedule your consultation online, use the booking calendar, or contact Ashley. Consultations are held over Zoom.

Please book at least 4 hours in advance to guarantee your appointment.

What if I need to cancel a class?

There is no penalty for online classes canceled with advance notice (at least 1 hour in advance), and a full refund will be credited to your account.

However, late cancellations (less than 30 minutes in advance) will result in being charged in full for the scheduled class.

How do I cancel my membership?

Membership cancellation requests must be submitted by email before your renewal date by contacting Ashley. Memberships remain active through the end of the current billing period.

Annual memberships are cancelable but non-refundable.

See full Membership Terms & Conditions.

Are memberships refundable?

Memberships, annual or monthly, are non-refundable.

Can I pause or freeze my membership?

Yes. Memberships may be frozen once per calendar year for 2 weeks up to 3 months. Freeze your membership by contacting Ashley.

Video Membership Questions

What do I get with my unlimited video membership?

With this membership, you get unlimited access to the entire yoga & meditation video library.

How do I book my free consultation with Ashley

Schedule your consultation online, use the booking calendar, or contact Ashley. Consultations are held over Zoom.

Please book at least 4 hours in advance to guarantee your appointment.

How do I cancel my membership?

Membership cancellation requests must be submitted by email before your renewal date by contacting Ashley. Memberships remain active through the end of the current billing period.

Annual memberships are cancelable but non-refundable.

See full Membership Terms & Conditions.

Are memberships refundable?

Memberships, annual or monthly, are non-refundable.

Can I pause or freeze my membership?

Yes. Memberships may be frozen once per calendar year for 2 weeks up to 3 months. Freeze your membership by contacting Ashley.

Private Yoga Questions

How do I schedule a private yoga class?

Private classes may be reserved online, via the Private Yoga page, or by contacting Ashley. Classes are held at Nourish & Grow Yoga in Minneapolis, MN, or live over Zoom.

Please book at least 4 hours in advance to guarantee your appointment.

Do I need yoga experience to book a private session?

Not at all! Private yoga is a great place to start if you're new to yoga, returning after time away, or want more individualized guidance than you get in a group class.

We'll start where you are and adapt your practice to your body, experience level, and goals.

Where are private yoga sessions held?

Private yoga sessions are available online via Zoom, in person at Nourish & Grow Yoga in Uptown Minneapolis, or in your home.

In-home sessions are available within my local service area and may include an additional travel fee. Travel is included with Private Yoga Programs.

What can we work on in a private yoga session?

Private yoga can be tailored to a wide range of goals, including building strength, improving mobility and balance, learning yoga fundamentals, building confidence in your practice, or developing a movement practice that better supports your everyday life.

We'll talk about what you're hoping to accomplish and use that to guide our work together.

What is the difference between a private yoga session and a Private Yoga Program?

An individual private yoga session is a great option when you want personalized attention, have something specific you'd like to work on, or simply prefer practicing one-on-one.

The Private Yoga Program is designed for people who want ongoing guidance and the opportunity to make progress over time. Over three months, we'll create a personalized practice around your goals, work together consistently, watch how your body responds, and adjust as your needs change.

What if I need to cancel a class?

There is no penalty for classes canceled with advance notice (at least 2 hours in advance), and a full refund will be credited to your account.

However, late cancellations (less than 1 hour in advance) will result in being charged in full for the scheduled class.

Gift Card Questions

What can a gift card be used for?

You can redeem a gift card for most offerings from Nourish & Grow Yoga, including live-streamed classes, workshops, private classes, private events, and a yoga and meditation video library. Either rent videos on demand or purchase an unlimited subscription. Tarot or Oracle card readings are also available.

Gift cards are not redeemable for Ashley’s classes, workshops, or events hosted by other locations.

How does the recipient get the gift card?

When you purchase a gift card, you can choose the amount and select a recipient to receive the gift card information and a friendly message from you by email. You can even schedule the email to arrive on a specific date.

How will the recipient redeem the gift card?

Your recipient will receive an email that contains an 8-digit online code that can be used at checkout. Gift cards are not automatically applied to Nourish & Grow Yoga accounts, so make sure they hold onto that code!